Effective Date: 08/27/2020
Information you provide directly to us. When you contact us directly, we may collect your contact information—e.g., your name, email address, or other contact information you provide—and any correspondence you send to us.
The personal information we collect depends on how you interact with us, the products you use, and the choices you make. We collect personal information about you from different sources and in various ways:
When you are asked to provide personal information, you may decline. Please be advised if you decline this may affect your functionality with our website and systems.
We may collect the following kinds of information when you use our website:
Information we collect automatically. We may collect certain information automatically when you use our website, such as your Internet protocol (IP) address and other device identifiers that are automatically assigned to your computer or device when you access the Internet, browser type, operating system, Internet service provider, pages that you visit before and after using our website, the date and time of your visit, information about the links you click and pages you view within our website, and other standard server log information.
We generally use the information we collect from you to:
We use the personal information we collect for purposes described in this Policy or otherwise disclosed to you. For example, personal information could be used for the following purposes:
|Purposes of Use||Categories of Personal Information|
To improve existing products and services.
|Contact Information, Demographics, Preferences, Audio/Visual, Content of Communications, Device Details and Network Information, Digital Activity, Device and Mobile Location, Inferred Preferences|
Research and Development.
To conduct research and develop new products and services.
|Demographics, Preferences, Audio/Visual, Content of Communications, Device Details and Network Information, Digital Activity, Device and Mobile Location, Inferred Preferences|
Marketing and Advertising.
|Marketing and Advertising. Contact Information, Demographics, Preferences, Audio/Visual, Content of Communications, Vehicle Data, Vehicle Service History, Device Details and Network Information, Digital Activity, Device and Mobile Location, Inferred Preferences|
To operate our business, such as accounting, finance, tax, regulatory compliance, litigation, information security, fraud detection and prevention, supplier and vendor management, human resources, information technology, and improving our internal operations.
|Contact Information, Demographics, Payment Data You Provide, Preferences, Audio/Visual, Identification Numbers You Provide, Security, Content of Communications, Device Details and Network Information, Digital Activity, Device and Mobile Location, Inferred Preferences|
We are committed to maintaining your trust, and we want you to understand when and with whom we may share the information we collect.
We use reasonable measures to help protect information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. You should understand that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100 percent secure. Please note that information collected by third parties may not have the same security protections as information you submit to us, and we are not responsible for protecting the security of such information.
You may be able to refuse or disable cookies by adjusting your web browser settings. Because each web browser is different, please consult the instructions provided by your web browser (typically in the "help" section). If you choose to refuse, disable, or delete these technologies, some of the functionality of our website may no longer be available to you.
Some of our website may contain links to content maintained by third parties that we do not control. We may allow third parties to place and read their own cookies, web beacons, and similar technologies to collect information automatically through the sites and online services. We are not responsible for the privacy practices of these third parties, and we recommend that you visit the privacy policies of each website that you visit.
California Consumer Privacy Act ("CCPA")
If you are a California resident and the processing of personal information about you is subject to the CCPA, you have certain rights with respect to that information:
Access/Right to Know. You have a right to request that you are provided with the following information:
Right to Delete. You also have a right to request that we delete personal information under certain circumstances, subject to a number of exceptions.
Right to Opt-Out From Sales. You also have a right to opt-out from future sales of personal information.
How to Exercise Your California CCPA Rights
Additionally, under California’s "Shine the Light" law, California residents who provide personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g., requests made in 2020 will receive information regarding 2019 sharing activities).
We will provide the requested information to you at your e-mail address in response. Please be aware that not all information sharing is covered by the "Shine the Light" requirements and only information on covered sharing will be included in our response. Please also note that we may not be required to respond to requests made by means other than through the above designated e-mail address.
California residents under the age of 18 who are registered users of online sites, services, or applications have a right under California Business and Professions Code Section 22581 to remove, or request and obtain removal of, content or information they have publicly posted. To remove content or information you have publicly posted, please send a detailed description of the specific content or information you wish to have removed; see How to Contact Us below. Please be aware that your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.
If the processing of personal data about you is subject to European Union data protection law, you have certain rights with respect to that data:
You also have the right to lodge a complaint with a supervisory authority, but we encourage you to first contact us via email@example.com with any questions or concerns.
We rely on different lawful bases for collecting and processing personal data about you, for example, with your consent and/or as necessary to provide the products you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfill other legitimate interests.
We retain personal information for as long as necessary to provide the products and fulfill the transactions you have requested, comply with our legal obligations, resolve disputes, enforce our agreements, and other legitimate and lawful business purposes. Because these needs can vary for different data types in the context of different products, actual retention periods can vary significantly based on criteria such as user expectations or consent, the sensitivity of the data, the availability of automated controls that enable users to delete data, and our legal or contractual obligations.
The personal information we collect may be stored and processed in your country or region, or in any other country where we or our affiliates, subsidiaries, or service providers maintain facilities. The storage location(s) are chosen to operate efficiently and improve performance. We take steps designed to ensure that the data we collect under this Policy is processed according to the provisions of this Policy and applicable law wherever the data is located.